Privacy Policy
Last updated: January 15, 2026
1. Introduction
Vennbridge Consulting Inc. ("Vennbridge," "we," "us," or "our") is committed to protecting the privacy and personal information of our clients, prospective clients, website visitors, and any individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
Our registered business address is 220 Bay Street, Suite 1400, Toronto, ON M5J 2W4, Canada. Our Business Number is 741 592 836 RC0001. If you have any questions about this policy or our privacy practices, you can reach us at info@vennconsulting.ca or by calling (416) 637-2905.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website, submit a quote request form, contact us via email or telephone, or engage our consulting services. The types of personal information we may collect include:
- Identity information: your full name, job title, and company name.
- Contact information: your email address, telephone number, and business mailing address.
- Business information: details about your organization such as the number of employees or endpoints, industry vertical, budget range, project timeline, and any technical details you share regarding your IT infrastructure.
- Communications: the content of emails, phone conversations, form submissions, and other correspondence between you and Vennbridge.
- Website usage data: information collected automatically when you visit our website, including your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and the date and time of your visit. This data is collected through cookies and similar tracking technologies.
We do not intentionally collect sensitive personal information such as health data, financial account numbers, or government-issued identification numbers through our website. If such information is provided to us in the course of a consulting engagement, it is handled under the terms of a separate client services agreement with appropriate security safeguards.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries and quote requests.
- To provide, manage, and deliver our IT consulting services.
- To communicate with you about our services, including sending project updates, invoices, and service-related notices.
- To improve our website, services, and business operations based on usage patterns and feedback.
- To comply with applicable legal and regulatory requirements.
- To protect our legal rights and enforce our terms of service.
We do not use your personal information for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to improve your browsing experience and to collect aggregate usage data. The types of cookies we use include:
- Essential cookies: required for the basic functioning of the website, such as remembering your cookie consent preference.
- Analytics cookies: used to understand how visitors interact with our website, including which pages are visited most frequently and how visitors navigate between pages. These cookies collect information in an aggregated, anonymized form.
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or to alert you when a cookie is being placed. Please note that disabling cookies may affect the functionality of certain parts of our website. When you first visit our site, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies.
5. Disclosure of Information
We may share your personal information with the following categories of recipients, and only to the extent necessary for the purposes described in this policy:
- Service providers: third-party companies that help us operate our business, such as hosting providers, email delivery services, and accounting firms. These providers are contractually obligated to protect your information and to use it only for the purposes we specify.
- Legal authorities: we may disclose your information if required to do so by law, by a court order, or in response to a lawful request by a government authority.
- Business transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
We do not share your personal information with third parties for their own marketing or advertising purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Specifically:
- Quote request form submissions are retained for up to 24 months after the last interaction.
- Client engagement records are retained for seven years following the conclusion of services, in accordance with Canadian tax and business record-keeping requirements.
- Website analytics data is retained in aggregated form for up to 26 months.
When personal information is no longer required, we securely delete or anonymize it using industry-standard methods.
7. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), access controls limiting who within our organization can view personal information, regular security assessments of our systems, and secure disposal of data that is no longer needed. While we take every reasonable precaution, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights Under PIPEDA
Under PIPEDA and applicable provincial privacy legislation, you have the following rights regarding your personal information:
- Access: you have the right to request access to the personal information we hold about you.
- Correction: you have the right to request that we correct any inaccurate or incomplete personal information.
- Withdrawal of consent: you have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services to you.
- Complaint: if you believe that we have not handled your personal information appropriately, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, please contact our Privacy Officer at info@vennconsulting.ca or by mail at the address listed below. We will respond to your request within 30 days.
9. International Transfers
Your personal information is stored and processed primarily within Canada. In some cases, our service providers may store or process data in jurisdictions outside of Canada. When this occurs, we ensure that appropriate contractual safeguards are in place to protect your information in accordance with PIPEDA requirements. By providing us with your personal information, you acknowledge that it may be transferred to and processed in jurisdictions outside of your province or country of residence.
10. Children's Privacy
Our services are directed to businesses and professional organizations. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Vennbridge Consulting Inc.220 Bay Street, Suite 1400
Toronto, ON M5J 2W4
Phone: (416) 637-2905
Email: info@vennconsulting.ca